FAQs
Roughneck Roofing
Are you insured?
Yes, we maintain comprehensive liability insurance. This is a crucial aspect of our business, as it protects our customers' property. We recommend that all clients inquire about insurance when considering contractors for their projects. Our commitment to treating your property with the utmost care is backed by our robust insurance coverage.Do you provide a warranty with your work?
We offer a workmanship warranty on most of our projects, in addition to any manufacturer's warranty. The specific terms of our warranty vary depending on the scope of work. We encourage you to contact us for a complimentary estimate, during which we can provide detailed information about the warranties applicable to your project.Can you handle my insurance claim?
While certain aspects of the insurance claim process require your direct involvement, we are committed to assisting you throughout the process. Our team will guide you through the complexities of insurance claims and manage as much of the process as regulations allow. Our goal is to simplify the experience for you, enabling you to focus on your daily life while we address your roofing issues.Are you a local company?
Indeed, we are a local company with an established presence in the community. Our commitment to this area extends into the future, ensuring our continued availability for your roofing needs.Will you be available to answer my questions?
We prioritize clear communication with our clients. Upon engaging our services, you will receive multiple contact methods to reach us whenever you need assistance or have questions. Our team is dedicated to providing prompt and thorough responses to all your inquiries.Can you provide references?
Certainly. We maintain an extensive list of satisfied customers who have agreed to share their experiences with our services. We would be pleased to provide you with contact information for these references upon request.Why would my insurance company replace my entire roof?
Insurance providers often opt for complete roof replacement in cases of hail damage as it is typically more cost-effective than risking potential failure of a compromised roof and subsequent damage to the home's interior. As specialists in hailstorm damage repairs with over 35 years of combined experience, we offer comprehensive roof replacement and repair services. Given the difficulty in detecting hail damage from ground level, we recommend professional inspection to ensure your roof's integrity.How does hail damage a roof?
Hail can cause significant damage to asphalt shingles by dislodging the protective mineral granules that shield the underlayment from ultraviolet rays. Additionally, hail can erode material from shingle edges and even puncture the shingles. These forms of damage can substantially reduce the lifespan of your roof.Is it possible to see hail damage/wind damage to my roof from the ground?
Generally, hailstorm damage to a roof is not visible from ground level. However, if you notice damage to other exterior elements such as siding, gutters, windows, or vehicles, it's reasonable to assume your roof may have sustained similar damage. Given the subtle nature of hail damage, we recommend contacting a professional roofing contractor specializing in hail damage for a thorough assessment of your roof's condition following a storm.What should I do if I think I have hail damage?
If you suspect hail damage to your roof, we recommend taking two immediate actions. First, contact a reputable roofing company that specializes in hailstorm damage for a professional inspection. Second, notify your insurance company to request an adjuster to conduct their own assessment. Our team will meticulously document any hailstorm damage and collaborate directly with your insurance provider to ensure all necessary repairs or replacements are addressed.